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Order Management

The old way: a spreadsheet, three text threads, and a nagging feeling.

You have 47 open orders right now. Do you know which ones are stuck?

The PromoTastic production dashboard shows you exactly where every order is -- what's waiting on apparel, what's at the press, what's ready to ship -- without opening a single email or spreadsheet.

The order management problem

Before

Call the decorator to see if the shirts arrived. Text the buyer to see if artwork is approved. Check the spreadsheet to see if the PO was sent. Repeat for every order.

Now

One dashboard shows every order, its status, and what it's waiting on. Nothing falls through because you forgot to check a thread.

  • 9-tile dashboard refreshes every 5 minutes
  • Buy sheet aggregates all open orders by vendor
  • Oldest orders get stock first -- no one jumps the queue
  • Shopify automations trigger the moment apparel arrives -- no manual update needed

What other order management tools miss.

Each one solves a problem you've been working around for years.

01

See your whole production pipeline in 10 seconds.

Nine tiles replace the Monday morning scramble. Active Orders, Needs Review, Needs Apparel, Backordered, Ready for Production, In Production, and three forecast windows showing what apparel is arriving today, tomorrow, and this week. Every number is a link to the filtered order list. Auto-refreshes every five minutes. You know what's happening before your first coffee.

Every morning, a production manager needs three answers: What needs attention? What's coming in? What's ready for the floor?

02

One buy order to SanMar, covering every open order.

The buy sheet aggregates demand across every unshipped order, grouped by vendor, style, color, and size. Before you send a PO to SanMar, you see a consolidated list: PC54 Navy M -- 25 units across 6 orders. You order once, get the full quantity, and avoid shorts.

CommonSKU has no buy sheet. Printavo doesn't aggregate across orders. This is the single most requested feature in the promo industry.

03

Apparel arrives. Stock goes to the right orders automatically.

Receive shipments against purchase orders with quantity validation. Stock goes to the oldest waiting orders first -- orders that came in earlier get served before newer ones. Orders with their full apparel quantity automatically advance to Ready for Production. Every allocation is logged with a timestamp.

No manual matching. No spreadsheet. No mystery bins.

04

Vendor shipped short. You know which orders are stuck.

When a PO comes in short, you receive what arrived and mark the remainder as backordered with an expected date. PromoTastic knows which orders are affected and marks them with a backorder indicator. The Backordered tile on the dashboard updates. When the rest arrives, affected orders advance automatically.

Backorder tracking is per PO line, per expected date. The system handles partial receives without double-counting.

05

Your decorator gets a worksheet in their language.

Select orders, generate production worksheets with full decoration specs: artwork version, placement, stitch count, print dimensions, garment color category. Matching packing slips for the client. Both in English and French. Both with barcodes. Batch-select the orders you're running today, preview, print. Who printed what and when is logged automatically.

Bilingual documents are table stakes for Canadian distributors and nobody else does them.

06

Apparel arrives. Shopify knows automatically.

When apparel is received and all items for a Shopify order are in hand, PromoTastic tags the order in Shopify as "apparel received". Any Shopify automation you've built on that tag -- a customer notification, a fulfillment flow, a Slack alert -- triggers immediately. PromoTastic sends the tag and moves on, with full audit logging.

This closes the loop between your operations and your storefront without manual Shopify updates.

A day with Order Management

This is what Monday looks like when your production runs itself.

  1. 8:42

    Dashboard opens

    Needs Review tile has two orders. Both flagged for artwork approval. Emails sent before 9.

  2. 9:15

    Buy sheet

    Pull the week's buy sheet. One PO to SanMar covers six orders. Sent in 10 minutes.

  3. 10:00

    Apparel arrives

    Receive against the PO. Stock allocates. Three orders move to Ready for Production automatically.

  4. 2:30

    Production complete

    Mark orders as shipped. Shopify tags update. Clients get fulfillment notifications.

Questions about Order Management

Get early access

Join the waitlist and be first to know when PromoTastic opens its doors.

Step 1 of 3: Contact information

Prefer email? Reach us at hello@promotastic.ai